Deactivate Per Line Blocking by pressing *82before you make your call. If you have Per Line Blocking, your name and number will not be shown on the Caller ID unit. If you have Call Waiting, the phone numbers of the waiting calls are not displayed because the Caller ID unit must detect one ring before it can display a number. If your display unit Shows the wrong name please contact Verizon by phone, Live Chat or email. "Private" or "Anonymous" messages may appear for calls made by people who have blocked the display of their telephone information. For certain telephone numbers for which Verizon does not purchase Caller ID information.You may not see a name or number for every call that is received.Īn "Out of Area" or "Unavailable" message may appear for: The Caller ID feature will also store the name, number, date and time of incoming calls (storage capacity varies with your display device model). Always be wary of unknown calls, but this is another tool to give you more control over the calls you answer.Ĭaller ID shows the name and number of incoming calls. Also, Verizon can not guarantee the intent of callers that are verified. This does not mean that calls without a “” are scam calls as Verizon can only verify a call if the caller is using a network that has the same capabilities as Verizon’s network. This “” symbol will appear on the phone screen, TV screen, call log or voicemail when you’ve received a Verified call. You will see a “” when the caller’s telephone provider has confirmed that the call is coming from an authentic telephone number that has not been spoofed. To help you identify a potentially fraudulent call, we’ve enhanced our Caller ID feature. Scammers and other bad actors often use spoofing to alter the name or number on your Caller ID to get you to answer their calls. This will indicate that the call is coming from a phone number where Verizon is able to verify the calling number. "Private" or "Anonymous" messages may appear for callers who have blocked their information from appearing on Caller ID.Ī “” may appear at the beginning of some incoming calls on your caller ID, voicemail logs or TV screen. Telephone numbers for which Verizon does not supply Caller ID information.Calls made outside specially equipped areas.An "Out of Area" or "Unavailable" message may appear for: You may not see a name or number for every call that is received. The Caller ID feature will also store the name, number, date and time of incoming calls (Storage capacity varies with your display device model). ![]() Caller ID shows the names and numbers of callers.
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